Privacy Policy - Templr
Learn how Templr collects, uses, and protects your personal information. Our privacy policy outlines our commitment to data security and transparency.
This Privacy Policy describes how Templr /Templrapp / templrapp.com (“Templr”, “we”, “us”, or “our”) collects, uses, and shares information when you use templrapp.com, the Templr dashboard, builder, and related services (collectively, the “Service”).
By accessing or using the Service, you agree to this Privacy Policy.
1. Who We Are
Templr is an AI-integrated no-code email design platform operated from New Delhi, India.
Contact Email: templrapp@gmail.com
Website: https://templrapp.com
Templr may operate without a registered corporate entity. References to “Templr”, “we”, or “us” refer to the operators of the Service.
2. Scope of this Policy
This Privacy Policy applies to:
- The Templr website
- User dashboard
- Email template builder
- AI features
- Template gallery and creator system
It does not apply to third-party services connected through integrations.
3. Information We Collect
3.1 Information You Provide Directly
When you create or use an account, we may collect:
Required Information
- Name
- Email address
Optional Profile Information
- Username
- Profile photo
- Company name
- Designation
- Billing address
- Phone number
- Collaboration data
- Primary purpose of using Templr
Providing optional information is voluntary.
We also collect:
- Messages sent to support
- Content you create inside the builder (design JSON, uploaded images)
- Template submissions to the public gallery
3.2 AI Feature Data
Templr includes AI-powered features that may process user prompts or reference images.
- AI providers may include OpenAI, Google, and Anthropic.
- Prompts or content you submit may be transmitted to these providers to generate results.
- Templr does not use your data to train AI models.
- Templr stores limited chat context (text messages) for functionality.
- Uploaded reference images are not permanently stored by Templr for AI usage.
- You are responsible for avoiding sensitive or confidential uploads.
Third-party AI providers process data under their own privacy policies.
3.3 Email Integration Data
Users may connect external email accounts such as Gmail or Outlook.
- Access is used strictly for sending emails initiated by you.
- Templr does not read inbox content.
- Templr does not analyze email messages for advertising or profiling.
- OAuth access tokens may be stored securely to maintain connection.
Use of Google Workspace APIs complies with Google API Services User Data Policy, including Limited Use requirements.
Templr does not use data obtained from Google Workspace APIs to train AI models.
3.4 Analytics and Usage Data
We automatically collect limited technical information, such as:
- Browser type
- Device information
- Pages visited
- Referrer URLs
- Interaction events
Analytics tools currently include:
- Google Analytics
- Vercel Analytics
This information helps us understand product usage and improve performance.
3.5 Cookies
We use cookies and similar technologies to:
- Maintain login sessions
- Improve performance
- Analyze traffic
You can control cookies through your browser settings. Some features may not function correctly if cookies are disabled.
3.6 Payment Information
Payments are processed through Razorpay.
- Templr does not store full card details.
- Payment processors handle financial data according to their own policies.
- We may store limited billing information such as invoices or transaction IDs.
3.7 Log Files
Our servers may automatically record:
- IP address
- Request details
- Browser type
- Pages accessed
- Interaction logs
These logs are used for debugging, security, and system monitoring.
4. User Content and Templates
Templr stores:
- Design JSON files
- Uploaded images (via Cloudinary)
- Public template submissions
Templr does not store exported HTML unless required temporarily for processing.
If you publish templates:
- Your creator profile and template may be publicly visible.
- Premium templates may generate royalties based on usage.
5. How We Use Information
We use collected data to:
- Provide and maintain the Service
- Enable the drag-and-drop builder and AI features
- Allow sending emails through connected providers
- Process payments and subscriptions
- Improve performance and usability
- Communicate service updates
- Provide optional marketing communications (opt-in only)
- Detect fraud, abuse, or security risks
6. Sharing of Information
We do not sell personal data.
We may share information with:
Service Providers
Including infrastructure and operational partners such as:
- Vercel
- Render
- Cloudinary
- Razorpay
- AI model providers (OpenAI, Google, Anthropic)
- Analytics providers
Legal Compliance
We may disclose information if required by law or to protect rights, security, or safety.
Public Content
Templates submitted to the community gallery may be visible to other users.
7. Infrastructure and Data Storage
Templr uses third-party infrastructure providers.
Primary hosting and storage may include:
- Vercel
- Render
- Cloudinary
Data is primarily processed in India, but backups or infrastructure operations may occur in other regions depending on provider systems.
8. Communications
We may send:
- Service-related emails (required)
- Billing notifications
- Security alerts
- Product updates or newsletters (opt-in only)
You can unsubscribe from marketing emails at any time.
9. Your Choices and Controls
You may:
- Update profile information in your account
- Disconnect email integrations
- Delete your account
- Request data removal by contacting us
Some data may remain in backups or logs for security and operational reasons.
10. Age Policy
The Service is not directed toward children under 13.
We do not actively verify age, but users under 13 should not use the Service.
11. Data Retention
We retain information only as long as necessary to:
- Provide the Service
- Maintain security
- Meet legal or operational requirements
Deleting your account removes active profile data, designs, and uploads, subject to backup retention policies.
12. Security
We implement reasonable technical and organizational safeguards to protect your data.
However, no system is completely secure, and absolute security cannot be guaranteed.
13. Third-Party Links
The Service may contain links to third-party websites or tools.
We are not responsible for how those services handle personal data.
14. Changes to This Policy
We may update this Privacy Policy periodically.
If significant changes occur, we may notify users through the website or by email.
15. Your Consent
By using Templr, you agree to this Privacy Policy.
16. Contact
For privacy-related questions or requests:
templrapp@gmail.com